Terms & Conditions

By making a reservation at Beachside Hotel & Resort, you agree to the following terms and conditions. Please read them carefully before confirming your booking.

1. Reservation & Confirmation

  • All room reservations are subject to availability.
  • A booking is considered confirmed only after the required payment or deposit has been received and confirmation has been issued by Beachside Hotel & Resort.
  • Guests must provide accurate and complete information when making a reservation.
  • The hotel reserves the right to contact guests to verify booking details when necessary.

2. Check-In & Check-Out

  • Check-in: From [2:00 PM]
  • Check-out: Before [12:00 PM]
  • Early check-in and late check-out are subject to availability and may incur additional charges.
  • Guests arriving before the standard check-in time are encouraged to contact the hotel in advance.

3. Guest Identification

  • Guests may be required to present a valid government-issued identification document or passport during check-in.
  • The name on the booking should match the identification provided at check-in.
  • International guests must provide valid passport and visa information where applicable.

4. Payment

  • The hotel accepts [cash / credit cards / debit cards / online payments].
  • Any outstanding balance must be settled before or during check-in, according to the hotel's payment policy.
  • Additional charges for services such as food, beverages, room service, laundry, activities, or damages must be settled before departure.

5. Cancellation Policy

  • Cancellation terms depend on the rate and package selected at the time of booking.
  • Cancellations made before [X days] prior to arrival may be eligible for a full or partial refund.
  • Cancellations made after the applicable cancellation period may result in a cancellation fee.
  • Non-refundable bookings cannot be refunded or modified except where required by applicable law.

6. No-Show Policy

  • If a guest does not arrive on the scheduled check-in date without prior notice, the reservation may be treated as a no-show.
  • The hotel may charge the applicable no-show fee or retain the booking deposit according to the selected rate's conditions.

7. Modification of Reservations

  • Requests to change the check-in date, check-out date, room type, or number of guests are subject to availability.
  • Changes may result in a difference in room rates or additional charges.
  • Requests should be made as early as possible.

8. Occupancy & Additional Guests

  • Guests must comply with the maximum occupancy limit of their booked room.
  • Additional guests may be charged an extra-person fee where applicable.
  • Children and infants are subject to the hotel's applicable child and extra-bed policies.

9. Room Allocation

  • The hotel will make reasonable efforts to provide the room type selected during booking.
  • Specific room numbers, floors, views, or locations are subject to availability unless explicitly guaranteed by the hotel.
  • The hotel reserves the right to provide an equivalent or upgraded room when necessary due to operational circumstances.

10. Damage & Loss

  • Guests are responsible for any damage caused to hotel property during their stay, excluding reasonable wear and tear.
  • The hotel may charge guests for repairs, replacement, or additional cleaning resulting from damage or misuse.
  • Guests are responsible for their personal belongings. The hotel is not responsible for loss or damage to personal items except where required by applicable law.

11. Hotel Rules & Guest Conduct

Guests are expected to behave respectfully toward hotel staff and other guests.

The following are prohibited:

  • Excessive noise or disruptive behavior
  • Illegal activities
  • Damage or misuse of hotel property
  • Smoking in designated non-smoking areas
  • Any activity that may endanger other guests, staff, or property

The hotel reserves the right to take appropriate action, including cancellation of a stay, where a guest seriously violates hotel rules or applicable law.

12. Smoking Policy

Smoking is permitted only in designated smoking areas.

Smoking inside non-smoking rooms or restricted areas may result in an additional cleaning or penalty charge of [amount], where applicable.

13. Pets

Pets are [allowed / not allowed] at Beachside Hotel & Resort, except for legally protected assistance animals where applicable.

Guests should contact the hotel before booking if they plan to travel with an assistance animal.

14. Special Requests

Special requests such as extra beds, baby cots, specific room locations, decorations, airport transfers, or special meals are subject to availability and may involve additional charges.

Requests are not guaranteed unless confirmed by the hotel.

15. Force Majeure

The hotel shall not be responsible for failure or delay in providing services caused by circumstances beyond its reasonable control, including natural disasters, severe weather, government restrictions, public emergencies, power or utility failures, or other unforeseen events.

16. Privacy

Personal information provided during the booking process will be handled in accordance with the hotel's privacy policy and applicable data protection laws.

Guest information may be used to process reservations, provide hotel services, communicate with guests, and meet legal or regulatory requirements.

17. Changes to These Terms

Beachside Hotel & Resort reserves the right to update these terms and conditions when necessary. The terms applicable to a reservation will be those provided or displayed at the time of booking, subject to applicable law.

18. Agreement

By completing a reservation, the guest confirms that they have read, understood, and agreed to these booking terms and conditions.